OBPL Helpdesk

General

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Getting Started 1

• Troubleshooting basics

Tips and Tricks 4

• How to take a screen capture
• How to clear your browser's cache
• How to rotate a desktop screen's orientation
• How to record library card data in a smartphone

Software

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Office 2016 0

Website 4

• Entering events into the website calendar
• Checking patron registrations
• Restore an earlier version of a page or post
• If Database Link Won't Open in Separate Window

WorkFlows / Sirsi 1

• Troubleshooting Access to Director’s Station

AWE computers 1

• Changing volume on AWE machines

Windows 1

• Change Display Settings (make text larger)

Email 2

• Check your spam messages
• Change the default font size when composing emails

Hardware

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Jamex Coin Boxes 3

• How to Unjam a Coin Acceptor in a Jamex 6557 or 6552
• How to Remove Change and Reset Tube Total and Tube Inventory
• How to Add Change to the 3-tube Coin Changer

Printers 1

• Passports printer (3615) doesn't recognize paper tray

Projectors and Audio/Video Equipment 7

• Play DVDs/Blu-rays
• Use wireless microphone
• Play Qello
• Cast (or mirror) Windows/Chrome machines
• Cast (or mirror) iOS machines

See all 7 articles

Website

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Events 3

• Adding Events to Website
• Exporting Event Attendees List
• Database Checks